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Payment & Shipping Info


Most orders wiil ship within 7-10 business days after payment and address verification are received , however some products have longer fulfillment times of 2-4 weeks . in such instance , our customer service department will keep you updated with the order status.
Shipping costs depend on your location , some restrictions apply on some items , please email us at for a shipping quote.
Canadian Customers should call our Customer Service Department at (201) 881-0024 to receive shipping and handling quotes. BE ADVISED , any potential duty , tariff , customs or customs brokerage fees are the customer's responsibility , and may be in addition to the shipping charges.
In the event that a shipment is returned to Lugano Furniture due to a customer's neglect of receiving the shipment timely , all related shipping charges will be assessed to the customer (including the original outbound shipping charge) .

Payment info:

All orders must be paid in full before shipping . For Internet orders , your credit card will be authorized for the total invoice amount at the time the order is placed . Our billing department will review the order within 1 business day to capture the appropriate order.